[Resolved]  Cinepolis India — in bhopal they are not allowing us to take outside food which is wrong they cannot deny us take outside food

Address:Db mall mp nagar, 462003

I am from bhopal my name is tarun few days back me and with my family going for watching movie in db mall cinépolis and we take outside food becuase according to law cinema and multiplex can’t deny cusotmer to take outside food but they stop us and said you can’t take food inside i said is it in a rule now that now you can take food inside cinema and multiplex you can check the cinema regulation act 1955 you can’t deny us but they didn’t listen plus mamager also deny that no you can’t take this plus i said you can check in recent the maharashtra govt allow to take outside food inside cinema but they didn’t listen so pls me take action against him that why they are treating cusotmer badly talks badly plus they didn’t following the law which government makes it pls help us in this
I am sending you url you can also check this
https://www.google.co.in/amp/s/trak.in/tags/business/2019/12/10/yes-law-doesnt-stop-you-from-carry...
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Jan 16, 2020
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2019
Cinepolis India Customer Care's response
Dear Tarun,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis
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