[Resolved]  Cinepolis India — Misbehavior by cinema staff

Address:

Udham Singh Nagar, Uttarakhand, 263153

This was the first time that i visited the FUN cinemas, rudrapur and that turned out to be my worst ever experience of any cinema, chawla movie hall is much much better than this fun cinema,

I reached the movie hall 20min before the movie time, while waiting at the waiting area of thw hall, all the cinema staff was busy watching IPL match on phone with very high volume,

The gesture of all the staff memebers was like they dont bother about the customer satisfaction

At 9pm (show time) me along with my collegue started moving toward the movie hall, one of the security member watching the ipl match, called me with high volume 'aabhi picture ka time nahi hai aabhi beeth jao'

At 9 15, security guard was talking on phone, and after some time 3 person highly drunked arrived without ticket and talking at very loud voice, making fun of every one.

So, we decided not to watch the movie here in fun cinemas, we will go to [protected]@metropolis, but we waited till the movie starts. It was 9 35 when the movie starts 35 min late without any intimation.

While leaving the cinema at ticket counter i asked for complaint register, the receptionist didnt provies us any thing, they tried to make some excuses.