[Resolved]  Cinepolis India — mobikwik wallet debited but ticket not received

Address:	Kamrup Metropolitan, Assam, 781005
Website:	Cinepolis

I tried booking a ticket for October film in Guwahati Cinepolis today at 9.30pm today. My Mobikwik Wallet was debited yet I did not get any ticket. I tried to complain on your app but it is not taking up my complaint. You do not even have a valid customer care helpline. What sort of rubbish customer care is this. I want a refund or issue if my ticket immediately. My first time experience was so pathetic that I will never book from your application again..

REGARDS
DIPTIMAN CHAKRAVORTY
Mobile:[protected]
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Date: Tue, 17 Apr 2018 15:23:38 +0000
Subject: Fwd: Delivery Status Notification (Failure)

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Date: Tue, 17 Apr 2018, 20:50
Subject: Delivery Status Notification (Failure)
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Your message couldn't be delivered to [protected]@cinepolis.com because the remote server is misconfigured. See technical details below for more information.
The response from the remote server was:
550 5.4.1 [[protected]@cinepolis.com]: Recipient address rejected: Access denied [CO1NAM04FT004.eop-NAM04.prod.protection.outlook.com]

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From: Dip Chak
To: [protected]@cinepolis.com ----- Message truncated -----