[Resolved] Cinepolis India — money deducted .. cheating company

Rahulan S

from Bengaluru, Karnataka

Address:

Dharwad, Karnataka, 580020

Hey my name is rahulan s.. I have booked 4 ticket in cinipolise app for sarkar movie in tamil.. Money deducted but ticket not booked.. Please i don't have any extra money.. I need tickets please.. Im from hubli location.. Il send u the screenshot of the transaction.. Please help me..

Contact number : [protected]

Email id: [protected]@gmail.com

Cinipolise name / address: 3rd floor, urban oasis mall, gokul road, hubli - 580030

Transaction id: igaescucq8

Show time: 9:00 pm (November 6th 2018)

I have already mailed to ur id.. But still no response.. Pleaseme soon.. I need my ticket..

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Dec 12, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Nov 06, 2018

Updated by Rahulan S Hey..I booked the ticket again today but again the same money deducted but ticket not booked.. what the hell ul guys doing.. if the ticket won't book..return my money..im not so reach to book ticket 10times.. please

Verified Support

Nov 08, 2018

Cinepolis India Customer Care's response Dear Rahul,

Thank you for reaching out to us. We would like to inform you that your amount (Rs. 780) of the unsuccessful transaction has been refunded on 6th November, and the same will reflect in your account within 5 to 7 working days. Furthermore, you can rebook your tickets and feel free to contact us in case you need any further assistance.

Regards,
Team Cinépolis