[Resolved] Cinepolis India — money deducted from the card but did not get the booking done. | |||
Hello, I did a booking on 26/4/18 for the movie 'avenger: infinity wars' for 10:00 pm show at cinepolis, db city mall, bhopal (India). The booking was done through yes bank debit card. Although, the payment was deducted for the booking, never got the tickets booked. Now, it's been 5 dys and i haven't got the refund in my account. Please let me know what do i have to do next to get it. Thank and regards, Paras goplani +[protected] Was this information helpful? | |||
May 20, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 05, 2018 Cinepolis India Customer Care's response Dear Paras Goplani, Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (28026) in the subject line so that our team can assist you. Email ID: Transaction ID: Regards, Team Cinepolis. Verified Support May 13, 2018 Cinepolis India Customer Care's response Dear Paras Goplani, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
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The issue has been resolved. This was pretty spot on. Thank you so much.
Regards,
Paras Goplani
Thanks for acknowledging us. Please write back to us in case you need any further assistance.
Regards
Team Cinépolis.