[Resolved]  Cinepolis India — money deducted no tickets

Address:Cinepolis, royal meenakshi mall, banneghattta main road, bengaluru, karnataka, 560076

Hello,
This is nupur, ([protected]) i recently booked ticket for avengers endgame movie at cinepolis royal meenakshi mall, from your official cinepolis website.
After making the payment of ₹562
We haven't received any confirmation email regarding the booking of ticket even though the money has got deducted.
The ticket was booked using email id : [protected]@gmail.com
Transaction id :[protected]
Please help us out.!
I am expecting a quick reply and getting in touch with you people.!
Regards
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Jun 1, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Cinepolis India Customer Care's response
Dear Nupur,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards,
Team Cinépolis
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