[Resolved] Cinepolis India — money deducted on my account for booking online movie ticket

sridharsridhar

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560018
Website:	www.cinepolisindia.com/now-playing/bengaluru

Hi my name is sridhar i tried booking 4 tickets online for sarkar movie at 22.00 on 09/11/2018 cinepolis eta mall bangalore but i have been debited and my tickets have not reflecting how do i get my ticket or refund for the same
i have attached a copy of bank detail for which transaction done.
mob:[protected]
mail:[protected]@gmail.Com

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Nov 9, 2018

Complaint marked as Resolved

refund initiated by cinepolis on same day but it wll take 7 working day to come back to same account

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2018

Cinepolis India Customer Care's response Hi Sridhar,

Thank you for reaching out to us. We would like to inform you that your amount of the unsuccessful transaction has been refunded and the same will reflect in your account within 5 to 7 working days. Furthermore, you can rebook your tickets and feel free to contact us in case you need any further assistance.

Regards,
Team Cinépolis