Cinepolis India — money deducted ticket not booked

 
1 Review
India
 Nausheed on Apr 21, 2019
I have tried to book 2 tickets for avengers endgame movie at cinepolis manjeera mall and the money rs 386 got deducted but tickets are not booked.
Please give me a refund.

Contact number: [protected]
Email: [email protected]
Cinema name/address: avengers endgame/ cinepolis manjeera mall
Transaction number:[protected]
Showtime : 17:10

Complaint Status


[Apr 21, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Apr 22, 2019
Dear Nausheed,

Sorry for the inconvenience. Kindly share the following information at [email protected] with your ticket number (70723) in the subject line so that our team can assist you.

Mode of Payment:
Date of Transaction:

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Apr 29, 2019
Dear Nausheed,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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    Cinepolis India - money deducted ticket not booked