[Resolved]  Cinepolis India — money taken through paytm ticket not issued

Address:Gautam Buddh Nagar, Uttar Pradesh

On 20th april i made payment for 2 tickets. Money transferred from paytm successfully. I have given them all payment details but they are not refunding money. Only 10 mails i have got saying they will send.. 2 months gone.
Ref
2 tickets[protected]
2, payment made rs 450/- via paytm on[protected] at 05-12 pm to
Cinopolis india pvt ltd l order #86698
Wallet txn id, [protected]
4 payment made from paytm acc of
Ushnish ghosh
Phone no, [protected]
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Jul 30, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Cinepolis India Customer Care's response
Dear Ushnish Ghosh,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Cinépolis
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