[Resolved] Cinepolis India — non availability of mineral water

Utkarsh Dodrajka

from Jasidih, Jharkhand

Address:

831001

Right now i am watching a film in cinnepolis jamshedpur and when asked for water i was told that mineral water’s stock is over.. A basic necessity such as water should always be available in a theatre. I was asked to go to the food court to huy water.. How am i expected to leave the move and travel to the next floor leaving the theatre to buy water.. Not only water but many other food products were also unavailable and the excuse i was given was there was rush because of sunday

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Sep 20, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Cinepolis India Customer Care's response Dear Utkarsh Dodrajka,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (39275) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Aug 14, 2018

Cinepolis India Customer Care's response Dear Utkarsh Dodrajka,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Verified Support

Aug 14, 2018

Cinepolis India Customer Care's response Dear Utkarsh Dodrajka,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.