[Resolved] Cinepolis India — Non issue of tickets

[Resolved] Cinepolis India — Non issue of tickets

H Harsha Pradhaa Ramamurthy from Bengaluru, Karnataka

I had booked tickets for KAATRU VELIYIDAI in fun cinemas, coimbatore for april 9th, 1.30pm.The money has been deducted but the ticket booking has been failed nor any information regarding the booking has been given.As i read the above complaints, its a very common issue and happens very frequently which should be taken care of.And many too complain that their money has not been returned back.Hope i get my tickets or my money back.Too many issues in the movie booking site. Was this information helpful? No (0) Yes (0)
May 15, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Cinepolis India Customer Care's response Hi Harsha Pradhaa Ramamurthy, Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details and Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Apr 14, 2017 Cinepolis India Customer Care's response Harsha Pradhaa Ramamurthy, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis.
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