[Resolved] Cinepolis India — not credited the reward points | |||
Dear sir, Yesterday (19.09.2019) i was booked a 2 ticket of chhichhore with my club no.[protected] at fun cinema, galaxy mall, ambala city. But am not received reward points in my account yet. Please check & credit the reward points in my account for using the points in next movie. Regards- Daven batra Mail-id - daven. [protected]@rediffmail.com Mobile-[protected] Was this information helpful? | |||
Oct 24, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Cinepolis India Customer Care's response Dear Daven, We have re-escalated your concern to our team. Request your patience in the interim. Regards, Verified Support Sep 21, 2019 Cinepolis India Customer Care's response Dear Daven, We have re-escalated your concern to our team. Request your patience in the interim. Regards, Team Cinépolis | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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Thanks for writing to us. Kindly note that you are doing partial redemption and in order to redeem all your points in a single transaction online, the points should be equal to the ticket price. Furthermore, the facility of partial redemption is available at the Box Office only.
Regards,
Team Cinépolis