Cinepolis India — Paid for order cinepolis 151346 but order not served.

Address:Jaipur, Rajasthan, 302039
Website:Cinepolis

I ordered two combo at cinepolise triton mall, jaipur on 8/11/2016. I paid rs 500 for cinepolise order 151346 through paytm.
The boy at counter rejected my order, he said becuase he has not received the amount he will not serve the order.
When i contacted paytm they replied that paytm has paid rs 500/- to cinepolise for order no. 151346 and paytm cannot refund the money.
Can you please tell me who will pay my money.

Anand sharma
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