[Resolved]  Cinepolis India — payment debited but ticket not booked & yet payment not credited back to account

Address:Surat, Gujarat, 395009
Website:www.cinepolis.in

Dear team

Payment of rs.660 has been debited from my account but ticket not booked.

Pls refund my amount back in my account

What the hell this is???

No one is bother here

What kind of business you guys running???

No service, no timely reply, just following up with your issues

Name-amitkumar rao
Mobile no-[protected]
Email id-amit. Rao.[protected]@gmail.com
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Sep 8, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Cinepolis India Customer Care's response
Dear Amit Kuma,

Apologies for the delay in response. We would like to inform you that the refund has been processed and should reflect in your bank account within 5 to 7 working days. Do let us know if you require assistance with anything else.

Regards,
Team Cinépolis
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