[Resolved] Cinepolis India — payment or ticket booking issue
JaJagrit Sharma on Apr 30, 2018
I was booking movie ticket through website of cinepolis india through email id [protected]@gmail.com but during payment anount was deducted but ticket was not booked and now after i have sent email to cinepolis they are not replying nor refunding my money.
I have sent several emails but after getting a formal reply from their side i have not yet got any valuable reply and support from their side.
For the above issue i have contacted bank but they confirmed me through email that the amount has already been transferred to cinepolis.
Complaint marked as Resolved Jun 2, 2018
[May 02, 2018] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, May 02, 2018
Dear Jagrit Sharma,
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
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