[Resolved] Cinepolis India — payment through paytm deducted but not received by cinepolis. | |||
On[protected],[protected] and[protected] I have booked tickets in Cinepolis:VIP Viviana Mall, Thane and made payment through Paytm which was deducted from my Paytm balance but at counter they said that they have not received any payment and charged me Cash payment. I have given my all the details to Cinepolis but it has been more than 2 months and they have not refunded my excessive amount back. Transaction details are as follows: Order No. Wallet Txn ID Amount Query Ref No. 45861 [protected] 1200 46507413 44340 [protected] 1251.54 46507596 37217 [protected] 1868.72 46507676 Was this information helpful? | |||
Mar 17, 2018 Complaint marked as Resolved Money which was deducted from my Paytm balance and not received by Cinepolis was refunded to me via Paytm on 8th March, 2018. Thank You for the refund and valuable response about this issue. Cinepolis India customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 Cinepolis India Customer Care's response Dear Customer (AKothari), Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (20500) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Mar 01, 2018 Cinepolis India Customer Care's response Dear Customer (AKothari), We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your contact number or email ID at [protected]@cinepolis.com so that we can assist you. Regards Team Cinépolis Verified Support Mar 03, 2018 Cinepolis India Customer Care's response Dear Customer (AKothari), In order to assist you. Request you to share your contact number or email ID at [protected]@cinepolis.com so that we can look into this further. Regards Team Cinépolis Verified Support Mar 09, 2018 Cinepolis India Customer Care's response Dear Customer (AKothari), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. Verified Support Mar 21, 2018 Cinepolis India Customer Care's response Dear Customer (Akothari), We understand your disappointment. In case your concern is still not resolved, please share your email ID and mobile number at [protected]@cinepolis.com so that we can look into this further. Regards, Team Cinépolis Verified Support Mar 29, 2018 Cinepolis India Customer Care's response Dear Customer (Akothari), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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There are not enough shows for english movies at Viviana mall cinepolis
English show has only one timing and that too late at night which is inconvenient for people staying far away to accompany family such late at night
So unjust unfair