[Resolved]  Cinepolis India — points are not getting added

Address:Dharwad, Karnataka, 580025

My mobile number is [protected] i have been informed that the ticket points will be added, watched many movies but not even a single point is been added, does that really work or the staff at hubli are making fool out of people. Recently had watched movie at cinipolis yesturday no points are added. Manager of the karnataka hubli branch abhinandan kumar. Ticket issuer mobin.
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Feb 25, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
Cinepolis India Customer Care's response
Dear Sandeep (Sandeep1121),

Sorry for the inconvenience. Kindly share your Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (19215) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Jan 27, 2018
Updated by Sandeep1121
This ### have nothing to say people better be aware of scam
Jan 27, 2018
Updated by Sandeep1121
I gave them the email id and the ticket number as well but ### have nothing to say. People better be aware of this SCAM
Feb 20, 2018
Updated by Sandeep1121
### do you have any explaination.
Complaint comments 

Comments

Good try brilliant move to escape asking the ticket number. Yours bad luck i have all tickets in my room, Cinema address Cinepolis Urban Oasis hubli karnataka. Email id sandeeppise22.[protected]@gmail.com. Ticket points are not added at all ticket # are as follows

007598
007599
007600
007601
007602
004538
004537
004536
004535
004534
003118
003117
007927
007928
005379
005880
005878
Cinepolis India Customer Care's response, Jan 27, 2018
Verified Support
Dear Sandeep (Sandeep1121),

We're sorry to know about the experience you are facing. We are looking into the concern for you and our team will soon get in touch with you regarding the same.

Regards
Team Cinépolis

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