[Resolved] Cinepolis India — power went off in the middle of movie for 10 minutes
Jaipur, Jaipur District, Rajasthan, India
LaLatisha Ji on Jan 8, 2019
I had a very bad experience in watching movie at cinepolis this time;i m a member of club cinepolis but on 6th jan 2019 in jaipur ;world trade park screen -2 9:40pm show simmba movie;the power went off 10 minutes & after that all your cinepolis staff like a local movie theatre they were just forwarding & rewinding it become so suffocating ;i would request you to refund my money for giving such a bad experience. The total refund value is 870/-.
My ticket is attached for reference.
Complaint marked as Resolved Feb 15, 2019
[Jan 08, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Jan 09, 2019
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in the future.
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