[Resolved] Cinepolis India — Refund status

akasegad

Address:	560078
Website:	www.cinepolisindia.com

Hi support team,
I tried booking 2 tickets yesterday for "the baby boss" @ cinépolis royal meenakshi mall bengaluru for 14th april 10.00 am show. I tried to pay the payment through paytm, but due some technical errors on your server my transaction was showed as failed but i was charged for rs 434.36. I tried booking for seat number p15 and p16.
Wallet id number: [protected].

Please initiate the refund, i have already made another transaction and booked the tickets for same show via credit card. (P10, p11).

Thanks, ashish
[protected]@yahoo.com

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May 22, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Cinepolis India Customer Care's response Dear Customer (akasegad),

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you

Contact number.:
Transaction ID:

Regards,
Team Cinepolis.

Verified Support

Apr 21, 2017

Cinepolis India Customer Care's response Dear Customer (akasegad),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.