Cinepolis India — Show got Cancelled and no prior Information.

Address:	Mumbai City, Maharashtra, 400092
Website:	Cineplolis

Hi

Below tickets(attached) I have booked on Last Friday from bookmyshow and the Show was to be on Sunday.
Without any prior information the show was cancelled and there is no mail or message confirmation from Cinepolis or even from bookmyshow.

When we reached the show Cinepolis issued us tickets for the same show, they also not aware that the show is cancelled, we went to the Auditorium but any screening was going on.

Then we contacted the Help desk they said that we have cancelled this show and asked to adjust in another show with the different seats which we haven't booked.
Or else they gave option to Refund the money.

This was not acceptable.

Also this is not the first incident, earlier RAT was found which literally falled on us from up.

Please look into this issue