[Resolved] Cinepolis India — ticket not booked money deducted | |||||
I booked 4 tickets for movie raazi on 9th june 2018 for 1:30pm show of 10th june 2018. The tickets were not booked but money was deducted from my sbi account. Now i am in dillema whether to book tickets again or not as no refund has been initiated from cinepolis. This is shear cheating. Better if i do not book ticket again and get it booked in other cinema hall. Kindly give back my refund of ₹560/-. Was this information helpful? | |||||
Jul 12, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Cinepolis India Customer Care's response Dear Customer (yogi4u2020), We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis Jun 14, 2018 Updated by yogi4u2020 Still these people have not refunded my money and are giving fake assurances by mail that they are looking into the matter . Is it so difficult to resolve such simple issue when I have given them ample proofs that my money is deducted. it will be difficult to book any more tickets through cinepolis as it becomes hard to get your own money back. The image of the mail is attached. I have received this many times. It is more than 5 days and they have not resolved the issue yet. | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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Have been to cinepolis recently.. and observed hing tariff's on food products, like pop corn soft drinks etc. An you please take some action to regulate the prices..thank you
Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 32092) in the subject line so that our team can assist you.
Regards
Team Cinépolis