[Resolved] Cinepolis India — transaction | |
I used my yes bank debit card at cinepolis based on the ad seen in the theatre and online that there will be 50% off on buying tickets on weekend. I used my yes bank debit card on a saturday and still now, i. E., wednesday, i haven't received the cash back as i was told at the booking counter. I checked the terms and conditions and found that this benefit is extended till march 2018 Was this information helpful? | |
Mar 4, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 24, 2018 Cinepolis India Customer Care's response Hi MerC Susan Paulose, Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (19049) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Feb 01, 2018 Cinepolis India Customer Care's response Hi MerC Susan Paulose, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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We regret to inform you that as per government regulations, once a ticket has been paid for, it is considered to be sold. Hence, we will not able to provide you any kind of replacement or refund in such cases. Thanks!
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Team Cinépolis