[Resolved] Cinepolis India — transaction error but money debited. | |||||
Booking for avengers 3d hindi. City :patna Cinepolis p&m mall Date: 28-04-18 Showtime :16:00 Mobile:[protected] Email :[protected]@gmail.com Issue: while booking my payment showed error but my money got deducted. Also i was not issued tickets for my booking. I got confirmation from bank that my money drawn at cinepolis amount to rs 3150 for which i was about to book tickets. Hence i would like to submit my complaint. Was this information helpful? | |||||
May 26, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Cinepolis India Customer Care's response Dear Rishav, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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from Cinepolisindia end. And wanted to know my bank balance and my card number and other private details. When I asked why does he need it? He said to resolve the issue and settle the amount. But I did not share him details as he might be fraud. He just hang up the phone. What is this now?