[Resolved] Cinepolis India — unable to redeem cinepolis points | |
I have 117 pts unused. I try to redeem it on your website but unable to do it. Even the online booking does not support it. How do i use it?? Please respond fast as they expire tomorrow itself. My registered email is [protected]@gmail.com I have been trying this for 1 week now and completely frustrated at this process. What is the use of having points which no one can use! Was this information helpful? | |
Sep 1, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Aug 01, 2018 Cinepolis India Customer Care's response Dear Customer (Ayanpeace), Thanks for reaching out to us. Please note that you can redeem your points partially at the Box Office only. However, to redeem all your points in a single transaction, the points should be equal to the ticket price. Regards Team Cinépolis | |
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