Cisf — rude behavior by cisf at airport

Address:	Mumbai City, Maharashtra, 400092
Website:	csia.in/footer/contact.aspx

Dear sir
I wish to report to you a incident, which happened with me on september 19 at 11pm at terminal 1 of mumbai domestic airport. I was scheduled to board a flight of indigo airline bearing number 6e-386 and at the check in counter the cisf personal first a women and then man were very impolite and specially non professional and rude in their behavior and i wish to be elaborate to you describing you the course of events which took place in a matter of couple of minutes with little less then 50 mins to check in i had arrived (Check in counters close 45mins before departure) i had shown my ticket and passport to the women and after she passed me clear i took a few steps further to cross the door she told me in hindi 'itni jaldbazi kya hai ' (Why are u rushing like this) in a rather rude way and i told her
That with little less then 10 mins before check in counter gets closed i have to walk fast and to this one of the cisf guard started shouting at me and almost screaming at me and saying things. I wish to ask you sir that myself a traveler who was bound to travel and see his family after almost 1 years in indonesia and carrying 40 kg weight with me at the same time should argue with this non professional cisf guard? Who don't even have the decency and manners how to speak.in my life i am always courteous and i always mind my manners regardless of the person and his stature, as i feel we should treat everyone with respect and politeness and this is how kindness and respect is developed in our society but such guards who have bad behavior and are stationed at a very important public transport felicity really let my spirits down and i am very disturbed to find such people who instead of allowing a safe passage after clearing the documents want to create an untoward incident and disturb the mind set of a traveler thereby putting his travel at risk sir i feel he did it purposely with malicious intention so i would confront him and miss my flight.
I am writing you this mail because i have faith in our system and most important our culture which is based in politeness and humbleness rather then rude and bad behavior
I hope you will do the needful in this case and provide me justice for the mental torment i have gone through because of the cisf gaurd i apologize to you that i could
Not procure his name because of the urgency i needed to check in however i shall submit my flight number and timing on which this particular incident happened. Hope to hear from you soon
Kind regards
Sachin gupte

Time of incident:11.05pm
Date19/09/2018
Flight number:6e-386
Terminal:domestic terminal 1
Also when i tried follow up : the indigo official told they are cisf and they can do anything? So do we live in a democratic republic country? Imagine each one o[censored]s saying that with no regards for the law of the land?