Citi Bank & ICICI Bank — Withdrawn Rs. 10000 in ICICI ATM on CITI Bank Debit card and it disbursed Rs. 9600

Address:

Chennai, Tamil Nadu

I have raised multiple complaints with Citi Bank & ICICI bank on the less amount disbursed in the ICICI ATM transactions on 21st Dec 2013 and the transaction details are ICICI Transaction no. 4060, 4061, 4062 & 4063 ATM id : STCH8005 I did 4 transaction on that day and each transaction is 10k. One of the transaction delivered Rs. 9.6k and this has taken with Citibank and ICICI from the day 1 but they are saying that the transactions are valid. I don't know how to prove that to them. The other issue is that, i have the ICICI account and another transaction 4056 delivered lesser amount and ICICI bank credited that amount to my account. But Citibank is not accepting this transaction is invalid and delivered lesser amount. How i should approach this issue and i want to move legally to bring the justice. Thanks, Srinivasan