Citibank — Fraud of woohoo.in through citi credit card

kgopasan

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	pgi.billdesk.com/pgidsk/pgmerc/amazon/AMAZONGIFTCard.jsp?src=citibank

HI,

I have ordered for a gift voucher through citi bank reedem points and it was routed to WOOHoo.in. I didn't get my voucher till now. If I conatct woohoo they are saying to contact bank and when I call you people are saying to conatct the woohoo.in

What should I do here?

Attached is my tx ref# and below is the mail stating it was credited to WOOHOO.in

Dear Citibank Cardmember,

Thank you for banking with Citibank.

Rs 1, 000.00 was spent on your Credit Card 4386XXXXXXXX2786 on 22-DEC-16 at WOOHOO.IN/.

Save while you spend with over 5000 offers & privileges on your Citibank Card. Know more

Assuring you of our best service at all times.

Warm regards,
Manager - Customer Service

Visit us at www.citibank.com/india or call CitiPhone.

Regards,
Kalpana

Credit card payment

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Citibank customer support has been notified about the posted complaint.

Mar 02, 2017

Updated by kgopasan Below is the citi bank link which routed to that gift voucher site.I have ordered through this only.

https://pgi.billdesk.com/pgidsk/pgmerc/amazon/AMAZONGIFTCard.jsp?src=citibank

I have been calling from 22nd December and Citi ppl will say contact Woohoo.in and Woohoo.in will say contact CITI. WIth out order# how could I contact the Amazon?

I have requested for the order # from citi bank which was needed by the wohho.in and it should start with WO it seems. But, Citi ppl gave me the tx ref# as the order which already I had.

Mar 31, 2017

Updated by kgopasan If no reply comes then why to login and register a complaint here.