[Resolved]  Citibank — misuse of pan card to obtain credit cards

Address:

248001

On 18th april 2018, i came to know from icici bank while applying for a car loan that my cibil score is low as the report is displaying two credit cards of citibank associated with my pan card. I never applied and used credit cards in my life. Both mentioned cards issued in 2008 and its strange that citibank never approached me via email, sms, call or any personal contact. Clear case of fraud at the end of the bank as my email id, contact no. And address are not matching with their records. Except details of pan card nothing is matched. Contacted citibank on 19th april 2018 via email, call but no positive response so far. Kindly help me out to resolve this dispute as my car loan is rejected due to all this.