Citibank — negative balance showing in citibank account

Address:

New Delhi, Delhi, 110029

Dear sir

My employer convergys india had opened citibank account several years back, i have already requested closure of my citibank savings account which has been dormant since 2008 that was opened by my employer and without my knowledge the bank account has been charging negative balance imposed in my account for which there was no notification and acknowledgement by the bank.

The said account has been non - operational since 2008 as the employer was changed and my citibank account itself converted from salaried to savings account without my consent or authorization.

My salary account is converted in to savings account for this citi bank is unfare and charging charging 500/- per month + 25% interest on top of it with low balance less than the limit. I have been unemployed for so many years due to medical conditions and as i was not able to find the appropriate job and citibank has been imposing charges every month and has been even impacting my cibil score

I wish to close my citibank savings account no. [protected] on a note of personal reasons in this regards i have destroyed the debit card and cheque books since 2008.

The closure proceeds may be dispatched to my residential address as mentioned with bank records

Account no - [protected]

For the citibank official: can you please cancel those amount charges and continue to close my account/let me know the process of closing the account if there is no such online process.

Here are my details:
Citibank a/c number : [protected]
Name: anselm a thomas
Email: [protected]@gmail.com