[Resolved] Citrus Pay — Bank account debited but payment not reached merchant | |||
Date of incident: 02.07.2016 Description of the incident: I tried to make fee payment to kea on 02.07.2016 for rs.16700.00. An amount of rs.16702.32 was debited to my savings bank account at state bank of india, with transaction reference no. ig0cgtawd5. at 19.31 hrs. however, the payment has not reached kea. and the amount of fees paid was showing as zero. kindly resolve at the earliest. Kindly refund the amount debited from my savings bank account. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We would like to inform you that the Citrus transaction id 1BK482002 is successful at our end and also the funds for the same has been remitted to the merchant.
In case of any issue or details regarding the transaction, we request you to get in touch with the merchant (KARNATAKA EXAMINATIONS AUTHORITY UG CET) for the same.
You may reach the merchant and raise your concern with “KARNATAKA EXAMINATIONS AUTHORITY UG CET”, in the below contact:
Sampige Road, 18th Cross,
Malleshwaram, Bangalore - 560012.
Phone :[protected]
Fax : 080 – 23461576
Website: http://kea.kar.nic.in
e-mail: [protected]@nic.in
Regards,
Citrus Support Team