Citrus Pay — Citrus cube app | |||||
Paid Reliance bill through Citrus Cub app. Date 28/11/2015. The rupees from my account got cut but not reflected in Reliance bill (1290 rupees). It has been 12 days and I have contacted them through email provided on site. I got response that i should contact my bank as they have given refund, but bank says that no refund has been done. I have checked my card statement and no refund is done. My refund my money. My mobile number is [protected]. My email ID is [protected]@yahoo.com. Thank you. Was this information helpful? | |||||
|
Citrus Payment Solutions customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
With reference to your complaint, please note that, transaction#CTX[protected] for 1290 INR has failed & refunded from our end on[protected].
The refund would reflect in your (account) debit card ending with 3741 within 7-10 working days. Please wait till the time frame and check your account.
You may also write to us at [protected]@citruspay.com for further assistance on this.
Warm regards,
Deb's