[Resolved]  Citrus Pay — Transaction failure

Address:Mumbai City, Maharashtra, 400052
Website:www.citruspay.com

Hi,
I made the payment at nios but payment could not go through & i have been charged rs. 1780.16, kindly check that transaction has done or not because today is the last date to submit if i pay fee after today i will be charged 600 extra. so i request you to check it on priority basis.
I am sending attachment the error page. & email which i received from bank.

A charge of rs. 1780.16 has been initiated on your rbl credit card ending with 1539 at citrus pay- nios on 29/06/16 at 11:26 pm ist.

I sent email also at [protected]@citruspay.com

Kindly revert asap

Thanks & regards
Mohd danish
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2016
Complaint marked as Resolved 
Issue has been reslolved
Citrus Payment Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Danish,

We would like to inform you that, we have reverted to you on the email sent by you under the case number[protected] regarding the same issue on 30/06/2016.

Request you to revert for more assistance.

Regards,
Udit R
Citrus Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information