Citrus Payment Solutions — 2 days since 2 complaints and yet no response | |
Citrus payment solutions please respond. It is not a joke. I have already complained twice regarding my money not getting refunded back in my account. Please, make it fast. Refer to screenshots attached in my first complaint for proof. Was this information helpful? | |
 2 Comments | |
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help.payu.in is not working
Citrus Payment Solutions Customer Care's response, Nov 24, 2020
Verified Support
Hi!
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 23/11/2020 via RRN 032615778008. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team Citrus
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 23/11/2020 via RRN 032615778008. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team Citrus
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Apologies for the inconvenience if something went wrong. Request you to elaborate your concern along with your registered details via help.payu.in and our respective team will assist you further with your query.
Regards,
Team Citrus