[Resolved] Citrus Payment Solutions — about the payment status | |
I am rahul sharma from bareilly. I want to pursue dled from nios. I applied for it and made my payment on 28/09/2017 at 19:11. Amount of worth rs. 4553 was deducted from my debit card. I did this transaction to nios with tranx id[protected]. Now my problem is this my payment status is still pending and showing that payment is not made. It is mentioned on your website to wait for 48 hours to get updated status. But, as last date for payment is 30/09/2017. So in the case of failure of my payment what can be my options. I do not seek any refund but want to complete my application with the institute. Please look into the matter and help me as soon as possible. Was this information helpful? | |
Nov 1, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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