[Resolved] Citrus Payment Solutions — account debited / payment not made

AG COMPUTERS Kangpokpi

from Dhanbad, Jharkhand

Address:

795129

Respected sir,

For d. El. Ed. Under nios teacher training had made a payment of rs.4510/- through sbi inb for enrolment. The amount had been debited from the account but still in the teacher login page it shows 'payment not made'.
I am giving the detail below. Kindly solve the matter quickly because as per govt. Order it is mandatory to get admitted for every untrained teachers before 15.09.17 in d. El. Ed. Course under nios.

Teacher name: smt. Hoinu kipgen
School name: leikot ujb school
Udise: [protected]
Reference number: d[protected]

Payment method: inb
Bank: sbi
Ref/cheque no.: [protected]ch66981479
Transfer to:[protected], branch code: 99922
Amount: rs.4, 510.00
Date:[protected]

Kindly look into me the matter and do solve earliest because its the matter of once carrier. I hope it will be solved by nios at the earliest possible time.
Thanking you.

Yours faithfully,
Smt. Neinu kipgen
Asst. Teacher leikot ujb school
Udise - [protected]

+11 photos

Was this information helpful?

No (0)

Yes (0)

Nov 11, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Oct 05, 2017

Updated by AG COMPUTERS Kangpokpi Respected sir,

For d. El. Ed. Under nios teacher training i had made a payment thrice (3 times) of rs.4553.10 through sbi debit card for enrolment as my enrolment page show ‘payment not made’ even after making a payment. The amount of all three payments had been debited from the account. After retrying payments, i got my payment status successful ‘payment made’. That, i would like to request for refund of any two (2) transactions/payment.

I am giving the detail below.

Teacher name: smt usha pradhan
Udise: [protected]
Reference number: d[protected]

Payment method: online
Bank: sbi
Ref/cheque no.: account passbook update enclosed
Transaction date:[protected]

Kindly look into me the matter and do solve earliest. I hope it will be solved by nios at the earliest possible time.

I am enclosing herewith copies relevant pages.

Thanking you.

Yours faithfully,
Smt usha pradhan
Udise - [protected]

Verified Support

Oct 10, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id - [protected] in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

[Resolved] Citrus Payment Solutions — account debited / payment not made

Related Citrus Payment Solutions reviews

Post your Comment