[Resolved]  Citrus Payment Solutions — Air ticket from goair, site on 15/06/2017 failed citrus pay deducted money

Address:Mumbai City, Maharashtra, 400066
Website:Citrus pay link used on www.goair.in

Cyber receipt date:16/06/2017 12:29:03 pm


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Transaction details
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Account number : [protected]
Transaction date : 15/06/2017
Transaction amount : (Inr) 16, 759.00
Transaction type : dr
Transaction description : epay/to:citrus payment so/63301575/airti
Airticket from goair was not booked, goair sent message of transaction failure on 16/06/2017, time 0.03, stating pnr cancelled
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Jul 21, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Jun 15, 2017
urvi mishra's response
I was paid amt. of ru. 3000 to IASET(International Journal of Applied Mathematics & Statistical Sciences ) but i can not find a find a payment receipt.
Verified Support
Jun 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I was paid amt. of ru. 3000 to IASET(International Journal of Applied Mathematics & Statistical Sciences ) but i can not find a find a payment receipt.
Citrus Payment Solutions Customer Care's response, Jun 21, 2017
Verified Support
Hi Urvi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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