[Resolved] Citrus Payment Solutions — airtel data card payment done on 9th nov 2018 | |||
Dear team, I have done a airtel data card payment on 9th nov 2018 of rs. 203 by internet banking. I have mailed to airtel customer that i have made the payment and send me the receipt for confirmation of payment but, airtel customer care called me & informed that payment has not received & still pending. They have informed that payment has not cleared by merchant. So please check wether the payment has been cleared from your end or not and if it is cleared then please send the confirmation. Kindly check on this and do the needful on priority. Was this information helpful? | |||
Jan 1, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Nov 26, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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