Citrus Payment Solutions — airtel prepaid recharge failed but payment deducted from account

Address:Nellipudi (Vi & Po) , Vakadu (Md)

Hi team,

I made a transaction for recharge of my airtel no through airtel mobile application. Recharge failed but payment deducted from account till now refund has not initiated.

Transaction date: 21/07/2020
Txn - id:[protected]

Could you please check and take action.

Thanks,
Suresh
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Hi Suresh,

We regret the inconvenience caused. We request you to confirm the transaction amount or the bank statement which indicates the dedcution so that we can check and assist you with the status.

Regards,
Citrus Support Team

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