[Resolved] Citrus Payment Solutions — amount debited but registration fee not completed on nios

Alok271984

from Gurgaon, Haryana

Address:

843125

I made a payment online for nios registration by using internet banking... My amount is debited but registration is not completed as shown in nios portal. Therefore please help me refund the money.
Name - manisha devi
Enrollment no-[protected]
Transaction day - 4 july 2018
Email id used - [protected]@gmail.com
Phone no used-[protected]
Debited account no - [protected]
Transaction reference no - [protected]igadwxcey4

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Aug 5, 2018

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Jul 05, 2018

Updated by Alok271984 waiting for your update.

Verified Support

Jul 05, 2018

Citrus Payment Solutions Customer Care's response Hi Alok,

Please note that this is a successful TXN via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team