[Resolved] Citrus Payment Solutions — amount debited from credit card and not remitted into ghmc property tax account

Prasad rao1958

from Kolkata, West Bengal

Address:

Pune

Rs. 3746 was spent on your ab card ending 8006 at greater hyderabad municmumbai mhin on 09-apr-20 12:43:19. Avail limit is 12875.28.
It ab rupay card starting 65 series. The transaction done through ghmc app using [protected] mobile and using mail id [protected]@ yahoo.com for ghmc property tax ptin [protected]. The amount has not credited into ghmc account and still showing dues. Necessary action to be taken

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May 13, 2020

Complaint marked as Resolved

Apr 09, 2020

Updated by Prasad rao1958 Property tax of ghmc hyderabad of rs 3746 for ptin [protected] done through ghmc app on 09-apr-2020 at 12:43:19 through ab rupay credit card ending 8006. Using citrus payu. But receipt has not generated. But property tax rs 3746 shown as dues in ghmc app. Kindly refund the amount as the amount has not been credited into ghmc account due to citrus payu problem.

Verified Support

Apr 12, 2020

Citrus Payment Solutions Customer Care's response Hi Prasad,

As checked, this is a successful transaction via merchant transaction Id -M111999485720200409124023 and source transaction id CBC[protected]JS9Y at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.

Regards,
Team Citrus