Citrus Payment Solutions — amount debited from my account but payment was unsuccessful.

Address:

600041

I paid the current outstanding airtel broadband bill yesterday (06th august 2017) using netbanking mode of transaction. Half way through the transaction, the screen showed up that 'payment was unsuccessful'. But the amount (1179) is debited from my account but the payment was unsuccessful. I tried once again and another amount (1179) is debited from my account. Reference number of the transaction is[protected] and other txn id is[protected]. Kindly look into this matter asap. Please refund or update my balance.