[Resolved] Citrus Payment Solutions — amount debited from my account but transaction was not successful | |||
I have done the payment of rs. 1083 twice on 31st august 2017 from citrus payment gatway to indian accounting association and my hdfc bank account no [protected] debited twice but transaction was unsuccessful. The details are as below of those txn: Transaction no. 1 : Cheque/reff no.[protected] Narration: [protected]/citruspaywallet Transaction no. 2: Cheque/reff no.[protected] Narration: [protected]/citruspaywallet Kindly chechk this and refund the amount in my account. Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Sep 20, 2017 Laxi22101990's response El. Ed restration. I used hdfc bank internet bankig. Rs 4535.40 debited from my account but application status is showing payment not made. My citrus txn no is [protected] date is 18/09/2017 So i requasted you to please refund my payment so I make another... Verified Support Sep 25, 2017 Citrus Payment Solutions Customer Care's response Hi Anupam Jain, The transaction id: [protected] has been refunded to your account on[protected]. The amount shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and Bank holidays). Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
So i requasted you to please refund my payment so I make another
Thank you for contacting Citrus!
Your transaction id's 105946250049108 processed on 2017-09-17 for 4535.40 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).
We appreciate your patience in the interim.
For any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Thanks and Regards,
Citrus Support Team