[Resolved] Citrus Payment Solutions — amount debited from my bank account not reach to west bengal state electricity company limited | |||
I pay my electricity bill through online Citrus payment gateway but amount debited from my bank account but not reach to electric supply company citrus payment show payment is successful but payment not done amount rs 664 please check my problem Transaction i'd - ctx[protected] Bank name idbi Card type - visa Transaction date - 17/07/2017 Was this information helpful? | |||
Aug 27, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 20, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the TXN CTX[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
AXIS BANK LTD.
Panchanantala
Howrah-711101
We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team