[Resolved]  Citrus Payment Solutions — amount debited my account

Address:H.no:3-61,madhavanagar,nizamabad, Nizamabad, Andhra Pradesh, 503230
Website:[email protected]

Dear sir
Good evening i am naresh we are recharge sun direct smart card no [protected].
Amount debited my account but sun direct expired date not changed so please do the refund amount my account.
Thise transaction ID is[protected].
Sir i am very suffering about this so please as soon as possible sir.

Thankyou
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Aug 10, 2019
Complaint marked as Resolved 
Verified Support
Jul 05, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Complaint comments 

Comments

I have three plan in CITRUS CHECK-INNS LTD(Kalyan-Branch), five year ago i have this policy and spend money in policy, but suddenly ban this company and not received my payment, i have my all money.
Citrus Payment Solutions Customer Care's response, Jul 8, 2019
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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