[Resolved] Citrus Payment Solutions — Amount deducted but payment failed via Gpay | |
Amount deducted via upi transaction on 28th August 2021 but not paid to Zara. Please refund my amount on priority basis and find attached gpay transaction receipt
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Oct 3, 2021 Complaint marked as Resolved Verified Support Aug 30, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
Aug 30, 2021 Updated by Sheetal_Verma My contact number is [protected] and email id is sheetalv.[protected]@gmail.com. Transaction id: Image attached Amount: Rs.990 Date: 28th August 2021  Verified Support Aug 31, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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