Citrus Payment Solutions — Amount deducted, order couldn't place

Citrus Payment Solutions — Amount deducted, order couldn't place

A apoorva madhup Sep 12, 2021 Sep 15, 2021 This thread was updated on Sep 15, 2021

I made online purchase from Zara via citrus payment, gateway, amount has been deducted, but the order couldn't be placed. Kindly refund the amount Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Sep 12, 2021

Verified Support

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus

Rahul98789's reply, Sep 12, 2021

I placed an order with Zara via the UPI payment method. The amount was debited from my account and yet the order was not confirmed hence the order was not placed. No refund has been received by me and I request an immediate refund for the same at the earliest.

Transaction ID: 125513179350
Amount: 3590/-
Date: 12/09/2021

apoorva madhup's [Complaint's author] reply, Sep 14, 2021

Email : madhupapoorva@gmail.com
Amount : 3080
Date 07/09/2021
Transaction I'd : 125029101532

apoorva madhup

Sep 15, 2021

Email id [protected]@gmail.com
Contact no. [protected]