[Resolved] Citrus Payment Solutions — amount did not credited to my kotak account

Mamidikumar

from Vijayawada, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500035

I transferred r. S.8000/- from my lvb account to kotak 811 account on 20.03.2020, but my money got deducted from lvb account and did not credited in kotak account.

Account holder name: m raghavendra kumar
Email: [protected]@yahoo.co.in
Phone number:[protected]
Transaction id: inv9bd99b09916
Payment mode: debit card
Transaction date:[protected]
Transaction time:21:00:44

Kindly check the issue and refund my money as soon as possible.

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Apr 24, 2020

Complaint marked as Resolved

Verified Support

Mar 23, 2020

Citrus Payment Solutions Customer Care's response Hi Mamid,

As checked, this is a successful TXN via Citrus Txn IdOL[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.