[Resolved] Citrus Payment Solutions — amount not credited in bank | |
I had opened an account in kotak bank and there came a link in my message box to deposit 2000. I did it. It was succesfully completed. But the amount did not show up in my bank. I want my money back. Pls kindly reply. I am in need of money. I saved this money. If not pls give it back. Below i am enclosing my transaction details. Pls see to it and reply as soon as possible. Was this information helpful? | |
Jul 26, 2019 Complaint marked as Resolved Verified Support Jun 24, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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