Citrus Payment Solutions — Amount not refunded so far. | |
On[protected] amount Rs. 20, 035.40 towards failed payment not refunded to my google pay a/c linked with phone no. [protected] so far. Screenshots attached.
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Verified Support Jul 20, 2021 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further. • Citrus ID, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Jul 26, 2021 Updated by VS Rawst 1-Citrus ID as shown in bank statement- CITRUS PA/[protected]/[protected]/Deposit/Inves. 20259.60 2-Screenshot of bank statement including the debit transaction attached. 3-Transaction date[protected], amount 20, 259.60. 4-Email id- [protected]@gmail.com, Phone no-[protected]. 5-Google pay/Cashfree app was used but transaction expired instantly. Screenshots related to correspondence with google pay and cash free attached.     | |
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