[Resolved] Citrus Payment Solutions — citrus payment refund my deducted amount | |
Hi team, I have made payment through upi for gas cylinder refill on dec 2 2018, amount get deducted from my account but i didnt transaction seems to be failed. Kindly refund the amount. Please find the below details to proceed further. • citrus, merchant and bank reference number - (Upi ref no.[protected]. • transaction date along with the amount. Amount: 829.66 on[protected] to vpa [protected]@axisbank • email id or phone number used for processing the transaction. Mobile: [protected] • upi/vpa - payment made via upi ([protected]@hdfcbank) Please find the attachment for transaction history and sms received after payment. Regards, Sasiram Was this information helpful? | |
Jan 4, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Dec 03, 2018 Updated by Saziram In Hi Team, I have made payment through UPI for gas cylinder refill on Dec 2 2018, amount get deducted from my account but the transaction seems to be failed. Kindly refund the amount. Please find the below details to proceed further. • Citrus, Merchant and Bank reference number - (UPI Ref No.[protected] . • Transaction date along with the amount. Amount: 829.66 on[protected] to VPA [protected]@axisbank • Email id or phone number used for processing the transaction. Mobile: [protected] • UPI/VPA - Payment made via UPI ([protected]@hdfcbank) Please find the attachment for transaction history and sms received after payment. Regards, Sasiram   Verified Support Dec 04, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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